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Please be advised the from March 10th-14th, our clinics are unable to provide medical and/or medication support. Our counsellors and peers will be available for intake and psychosocial support.
If you have any questions, please give us a call at 519-957-5000 or email us at raam@houseoffriendship.org.
The Rapid Access Addiction Medicine Clinic (RAAM) is a space where individuals of any age can access support for substance use disorders. RAAM is an easy access, walk-in clinic that individuals can access without an appointment or formal referral. RAAM services are covered by OHIP and are available to those who may need to obtain a health care. Services are time-limited, and individuals are transferred back to primary care upon completion of their participation.
Our multidisciplinary team consists of medical providers, addiction counsellors and peer support workers who have lived experience. All team members are available to support each person’s unique needs. RAAM provides holistic, trauma-informed, evidence-based treatment and interventions for both abstinence and harm reduction needs.
Assessment and diagnosis of substance-use concerns & review of treatment options
Education and medication support related to withdrawal and cravings
Brief Individual Counselling and Peer Support
Trauma-Informed, holistic and culturally safe care
Education on overdose prevention and the use of naloxone
Referrals to longer-term supports for ongoing care
Initial intake appointments are provided on a walk-in basis. Arriving earlier in the day is recommended, especially if you are seeking medical support, due to high patient volume.
RAAM Clinics provide addiction medicine, short term counselling and peer support. For support with management of severe withdrawal, please connect with Withdrawal Management through Grand River Hospital. For severe psychiatric illness support, chronic pain management where substance use is not a concern, or general long term care, please connect with your primary care provider. If you are interested in ongoing counselling, please visit our main website.
*Please note: We cannot guarantee that medication will be prescribed during your visit. All medications are prescribed at the discretion of our medical providers.
Grand River Hospital
(GRH)
*Psychiatric-Mental Health Building
850 King Street West,
Kitchener
9:00am-4:00pm
*Walk-ins accepted 9:00-3:00pm
Clinic Coming Soon
Waterloo Region Nurse Practitioner Led Clinic
(WRNPLC)
13 Water Street North,
Cambridge
9:00am-4:00pm
*Walk-ins accepted 9:00-3:00pm
House of Friendship Sheltercare
190 Weber Street North,
Waterloo
10:30am-5:30pm
*Walk-ins accepted 11:00am-4:30pm
Consumption & Treatment Services
(CTS)
150 Duke Street West,
Kitchener
9:00am-3:00pm
*Walk-ins accepted 9:00-2:30pm
Please note – on Thursday February 13th this clinic will be operating virtually due to winter weather. Please call 519-957-5000 for support.
Waterloo Region Nurse Practitioner Led Clinic
(WRNPLC)
13 Water Street North,
Cambridge
9:00am-4:00pm
*Walk-ins accepted 9:00-3:00pm
*Note: Initial appointments are provided on a walk-in basis. Arriving earlier in the day is recommended due to high patient volume.
All clinics close daily from 12:00-1pm with the exception of the Sheltercare clinic that closes 1:30-2:30pm.
Clinics are closed on statutory holidays.