Addiction Treatment

We are committed to providing support to you during this difficult time. In an effort to ensure that everyone is getting the help they need, we have moved to virtual online sessions for many of our programs. Take a look at the options below, and get in touch if something is of interest to you.


Community Counselling: 519-742-8327 x 216

Specialized Services for Pregnant or Parenting Individuals: 

Day Treatment: 519-742-8327 x 276

Men’s Residential Treatment: 519-742-8327 x 234

Women’s Residential Treatment: 519-742-8327 x 235

Concurrent Supportive Housing: Call Here 24/7 at 1-844-437-3247

Rapid Access Addiction Medicine Clinic: Call 519-957-5000

Community Withdrawal Support Service: Call 519-957-5000

To find out more about each of our programs, please browse the options below:

Breaking Free

An evidence-based online program that you can access 24/7 on any desktop, smart phone or tablet.


This easy-to-use, confidential service can provide support to those waiting to enter a program, or who need additional support to reach their goals.


Community Counselling Services

Individual and group counselling services for addiction and substance use, problem gambling, gaming and internet overuse and their loved ones.


Are you concerned about your substance use, or is someone else? Are you worried about someone important in your life who uses substances or gambles? Help is available, with a variety of counselling options to meet your needs. Services are offered in Kitchener and Cambridge. Call 1-844-437-3247 (HERE247) to access these services – registration is required. For more information about services provided, call 519-742-8327 ext. 216.

NOTE: If you are pregnant and/or a woman parenting a child 6 and under and are in need of counselling please call extension 519-742-8327 x 218 (Kitchener) or 519-742-8327 x 218 (Cambridge), and someone will call you back within 48 hours. You do not need to call HERE247 to access these services.

Download Flyer

Alcohol and Drug Awareness Seminar (ADAS)

ADAS is a two-hour group education session that gives participants an opportunity to complete a series of self-report questionnaires regarding their use of alcohol and/or drugs.

The session also involves:
•    Information on various substances and their effects on the brain & body
•    How addiction occurs
•    Safer substance use practices
•    How to recognize when substance use is a problem
•    Overview of House of Friendship’s Addiction Services

Next Seminar – Call 1-844-437-3247 to register.

Download Flyer

Considering Change

Considering Change is a four-session group designed for individuals who are actively using one or more substances and are thinking about making changes to their use. Throughout the sessions, participants will develop a greater understanding of substance use and consider how it impacts their physical, mental, and emotional well-being. Topics include harm reduction, safer use practices, managing withdrawal, exploring the process of change and substance use treatment options.

Maintaining Change

Maintaining Change is a nine-session group for those who are concerned with their substance use and have a goal of abstinence. Participants have the opportunity to increase awareness of their substance use triggers and cravings and learn to improve their ability to cope. The sessions will help participants to identify high-risk situations and implement strategies to help manage the risk of relapse.


Aftercare is a 16-session group for those who have completed the Maintaining Change group or another treatment program (day treatment or residential treatment) and have a continued goal of abstinence. Participants discuss topics related to their recovery including successes and challenges, and benefit from the opportunity to learn from others experiences, as well as enhance their relapse prevention skills.

Concerned Family and Significant Others (CFSO)

CFSO is a six-session group designed for family members, friends and significant others who are concerned about their loved ones’ substance use. Participants are provided with the opportunity to learn strategies to enhance their well-being, to improve their relationship with their loved one and to help engage their loved one in treatment and/or support.

NEW! Workshops for Older Adults (Download Flyer)

  • Mondays from 1 pm – 3 pm (1st and 3rd Monday of the month)

Call 1-844-437-3247 (HERE247) to access any of these services.

Counselling Services Brochure

Specialized Services for Pregnant and/or Parenting Women

Specialized  and prioritized services are available for women who are concerned about their substance use or are in recovery and are pregnant and/or parenting children aged 0-6 years. The program aims to offer an appointment within 48 business hours from your first contact, and there is no cost to participate.


Program Services

  • Individual meetings with a counsellor
  • Information about community resources
  • Supportive counselling group with mothers who are concerned about their substance use.
  • On-site supervised childcare and assistance with transportation costs may be available to women participating in group counselling
  • Women who are pregnant can access residential treatment at the Women’s Residential Program, a 10-bed abstinence-based addiction treatment program for adult women.

To apply:

  • Individual and Group counselling services in Kitchener Waterloo: 519-742-8327 ex. 218
  • Individual counselling services in Cambridge: 519-742-8327 ex. 218
  • Women’s Residential for a pregnant woman: 519-742-8327 ex. 230

Day Treatment 

Meet with others in a supportive environment to learn valuable techniques to reach your substance-use goals.


Day Treatment is offered in a staged approach – Introductory Treatment, involving a weekly support group, building skills to prepare for Stage 2 – Intensive Treatment, a two-week program designed to help participants reach their substance-use goals. Some workshops and sessions are offered separately for women and men, while others are for all genders. Gender is self-identified. All are welcome. For more information, call 519-742-8327 ext. 276.

Current Women’s Programs

Program Brochure

Current Men’s Programs

Program Brochure

Women’s Staged Day Treatment Program (Download Flyer)

Men’s Staged Day Treatment Program (Download Flyer)

Ongoing Mothers in Recovery (Download Flyer)

Virtual Intensive Treatment Program for Me   (Download Flyer)

Virtual Intensive Treatment Program for Women (Download Flyer)

Virtual Men’s Open Recovery (Download Flyer)


Residential Treatment

Find support and encouragement on the road to recovery as you identify and address lifestyle issues in a safe, substance-free environment. Participate in evidence-based group and individual therapy sessions that build on your personal strengths.


Community Addiction Support Services

Be encouraged with individualized community-based support services offered in partnership with community organizations.


Concurrent Supportive Housing – Permanent Housing

Need support to manage your substance use and/or mental health, while living independently? Trained staff are available to provide support, counselling, and advocacy as you work towards your own wellness goals while living in an independent subsidized apartment unit. Call HERE 24/7 (1-844-437-3247) for application information.


Rapid Access Addiction Medicine Clinics

Looking for counselling and medical care for health concerns related to your drug and/or alcohol use? The RAAM is a walk-in clinic that is available for you. Clinics are staffed with a physician, counsellor, and peer support worker to provide same-day help to those in need. 



Community Withdrawal Support Service

Need support to manage your withdrawal symptoms? Help is available from trained staff ready to support you through an individualized withdrawal plan. Call 519-957-5000 for more information.


Funding for House of Friendship’s Addiction Treatment programs is generously provided by the Waterloo Wellington Local Health Integrated Network (WWLHIN).

Download House of Friendship’s WWLHIN Service Accountability Agreement

House of Friendship values the privacy of our participants. Please view our Privacy Notice relating to Addiction Services here:

Download House of Friendship’s Privacy Notice

Visit or call 1 844 437 3247 (HERE247) any time to access Addiction, Mental Health and Crisis Services, Waterloo-Wellington- Dufferin. TTY: 1-877-688-5501