Rapid Access Addiction Medicine Clinic

The Rapid Access Addiction Medicine Clinic (RAAM) is a space where individuals of any age can access support for substance use disorders. RAAM is an easy access, walk-in clinic that individuals can access without an appointment or formal referral. RAAM services are covered by OHIP and are available to those who may need to obtain a health care. Services are time-limited, and individuals are transferred back to primary care upon completion of their participation.

Our multidisciplinary team consists of physicians and/or nurse practitioners, addiction counsellors and peer support workers who have lived experience, who are all available to support each person’s unique needs. RAAM provides holistic, trauma-informed, evidence-based treatment and interventions for both abstinence and harm reduction needs.

Services offered include: assessment of substance-use concerns; review of treatment options; education and medication support related to withdrawal and cravings; brief individual counselling and peer support; education on overdose prevention and the use of naloxone; referrals to longer-term supports for ongoing care.

House of Friendship runs RAAM clinics in both Kitchener and Cambridge. Please see below for the days, locations and hours that each clinic is open. *Note: First appointments are provided on a walk-in basis. Arriving earlier in the day is recommended due to high patient volume. Clinics are closed on statutory holidays.

Kitchener Clinics – Mondays AND Wednesdays

  1. Grand River Hospital Location – Mondays 9 am – 4 pm 
    • 850 King Street West, Kitchener ON
    • Walk-ins accepted from 9 am – 3 pm
  2. Duke Street Location – NOTE: Temporary Change to Regular Hours: Thursdays 9 am – 4 pm  
    • 150 Duke Street West, Kitchener ON – Upper level of the CTS
    • Walk-ins accepted from 9 am – 3 pm

Cambridge Clinic – Mondays AND Fridays 9 am – 4 pm

For more information, call 519-957-5000 or email us at raam@houseoffriendship.org


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