Family Outreach Program


Looking for resources and services for your family? Family Outreach Workers can connect you to the support your family needs!

The Family Outreach Program is a neighbourhood-based program funded by the Region of Waterloo that works with families with children aged 17 and under to prevent and reduce the effects of poverty.

Family Outreach Workers walk with families to help meet basic needs by problem-solving solutions together, connecting them with services in their community and providing direct support when necessary.

Believing that we are stronger together, Family Outreach Workers work with other community partners (faith communities, local food banks, social service agencies) to find innovative solutions to support families living on low income.

If you have children 17 and under, are living on a low income, and would like to get connected to one of our Family Outreach Workers, see the information below.

*Please be aware that we are not an emergency service. When you connect with us we will respond within 2 business days and make an appointment to work together and support your needs.


To connect with a Family Outreach Worker in your area, fill in the form below, including your name, phone number and postal code.

For more information, call or email:

Program eligibility: Families with children 17 years of age and under who live in Waterloo Region and are experiencing low income.

Family Outreach Annual Report 2022
Program Brochure

Family Outreach Program Locations and Workers:

Funding Partner: